What are the check-in and check-out times at Adhara Hacienda Cancun?
Check-in is at 15:00 and check-out is at 13:00.
75 photos
Adhara Hacienda Cancun – A Favorite for Families in Cancun
53US$
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Key details
About the Hotel
Avenida Nader, 1,
Cancun,
Mexico,
77500,
Quintana Roo
- Near Puerto Juarez Beach
Great
8.5
8.9
4.2
4.0
Loved by Adhara Hacienda Cancun guests
"The property has a beautiful swimming pool in the middle and artistic architecture."
"Best thing by far was their amazing breakfast buffet."
"There is a free shuttle to Mandela beach club which is in the middle of hotel zone."
Rooms & Accommodations
Adhara Hacienda Cancun offers 174 air-conditioned rooms with LCD televisions, free WiFi, and laptop-friendly workspaces. Select rooms include private bathrooms with hot tubs, memory foam mattresses, and patios with garden furniture. All rooms feature laptop-compatible safes and flat-screen TVs with cable channels.
Dining Options
The hotel's Adhara Grill serves Mexican and international cuisine for breakfast, lunch, and dinner. A poolside snack bar provides chilled beverages throughout the day. El Alhena restaurant features a bar and lounge for evening drinks.
Leisure Facilities
Guests have access to an outdoor swimming pool with a swim-up bar, a 24-hour health club, and a fitness center. The property offers free shuttle service to nearby beaches for water activities and relaxation.
Location & Transportation
Located in Downtown Cancun, the hotel is a 5-minute walk from Tulum Avenue with its handicraft markets, shops, and restaurants. Nearby landmarks include Mercado 28 (2 km), Palacio Municipal (0.5 km), and Cristo Rey Church (1 km). The free shuttle service connects to local attractions and beaches.
Hotel Services
Services include a 24-hour front desk, business center, dry cleaning, and gift shop. Safety features include carbon monoxide detectors, fire extinguishers, and a security system. The hotel provides complimentary newspapers in the lobby and free WiFi throughout the property.
“Located near the ADO bus station in Cancun, this hacienda-style hotel stands out with its colonial architecture and family-run atmosphere. I appreciate the complimentary shuttle to the hotel zone and the extensive breakfast buffet, though some may find the AC and vegetarian options needing improvement. Overall, it's a quaint and well-managed option for those seeking a local experience.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room Two Double Beds
2 persons
220 sq. feet
2 Double beds
Shower
Bathtub
room details
Standard Double Room
2 persons
220 sq. feet
1 King-size bed
Shower
Bathtub
room details
Executive Room
2 persons
220 sq. feet
1 Double bed
Shower
Bathtub
room details
One Bedroom Suite
2 persons
435 sq. feet
2 Double beds
Shower
Bathtub
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Cookware/ Kitchen utensils
Services
- Valet parking
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Shallow end
Room features
- Air conditioning
- Sitting area
- Patio
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Adhara Hacienda Cancun, guests can indulge in a delightful array of dining experiences that blend international flavors with local charm. From family-friendly settings to relaxed poolside snacks, each venue invites travelers to savor authentic dishes in a welcoming atmosphere.
Adhara Grill
American
Ambiance
Family-friendly, casual dining atmosphere perfect for any meal of the day.
Key Offerings
Highlights include vegetarian options and hearty American classics served at any time from dawn until dusk. It's a great spot for brunch gatherings or family dinners.
Reservation
No
07:00 - 23:00, daily
El Alhena
Mexican and international specialties
Ambiance
Comfortable restaurant with a lively bar/lounge setting, ideal for unwinding after a day of exploration.
Key Offerings
Guests can enjoy a variety of Mexican and international dishes, complemented by a well-stocked bar for those looking to sip something refreshing.
Reservation
No
Hours vary
Adhara Hacienda Cancun Location
Avenida Nader, 1,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Avenida Nader, 1,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Market
Mercado 28
1.2
mi
Square
Las Palapas
2800 ft
Landmark
Palapas, Cancun
1.1
mi
Church
Cristo Rey Church
3100 ft
Stadium
Beto Avila Stadium
1.4
mi
Airport
Ka'Yok' Planetario de Cancun
1.0
mi
Store
Superama Bonampak
3500 ft
Landmark
Palacio Municipal
2600 ft
Landmark
Luum Pakul
2400 ft
Landmark
Arte Garden
2500 ft
Night club
Vintage House Cancun
2700 ft
Landmark
El Toh
2800 ft
Golf Course
Puerto Cancun
4400 ft
Landmark
Casa de Cultura Cancun
5200 ft
Night club
ANTIQUE Puerto Cancun
3600 ft
Church
La Puerta del Cielo
3600 ft
Church
Iglesia de Nuestra Senora del Carmen
1.1
mi
Landmark
Plaza de Toros Cancun
1.3
mi
Landmark
Ceviche Square
4200 ft
Night club
Grand Mambocafe
5200 ft
Shopping Area
Puerto Cancun Marina Town Center
1.3
mi
Landmark
Catedral de la Santisima Trinidad
1.4
mi
Store
Chedraui
1.3
mi
Landmark
Kukulkan
4900 ft
Landmark
Sam's Club Cancun
1.1
mi
Night club
Barezzito Puerto Cancun
1.1
mi
Landmark
Arrecifes
1.1
mi
Landmark
Bioparque y Albergue Animal Chan Tamam
1.4
mi
Landmark
Amigos de Sian Ka'an
1.2
mi
Nearby
Avenida Tulum
Tulum Avenue
1300 ft
Restaurants
Los Bisquets de Obregon
1200 ft
Nader Avenue 9
La Parrilla Downtown
4100 ft
Avenida Yaxchilan 51 Sm 22
Marisqueria Las Koras
2100 ft
Road Tulum - Cancun 21 Alfredo V. Bonfil
Pizza Casa Jaguar
2200 ft
Avenida Bonampak Corner with Calle 28 oriente
Onigiri Casa Poke
1800 ft
Av. Carlos Nader 46 Supermanzana 2A
El Camarote
2000 ft
SM 2A Mza 3 Lotes 15 y 16 Ave. Uxmal No. 26 Dentro Del Hotel Plaza Kokai
La Fonda del Zancudo
2500 ft
Avenida Uxmal
El Tigre y El Toro
2100 ft
Avenida Nader Esquina Rubia Lote 8
El Pescado Ciego
2200 ft
Av. Nader esquina con Rubia En frente a Banjercito
Casa Sativa
2200 ft
Avenida Carlos J. Nader 58 Esquina Rubia
Explore Cancun
Experience Cancun's Vibrant Scene
Las Palapas
11 minutes' walk
A lively park featuring handicraft markets and local food stalls, ideal for experiencing authentic Mexican culture.
Mercado 28
25 minutes' walk
This bustling market offers local crafts, souvenirs, and delicious street food, perfect for an afternoon wander.
Cristo Rey Church
12 minutes' walk
A beautiful church known for its vibrant architecture and peaceful atmosphere, ideal for a quiet moment of reflection.
Puerto Cancun
15 minutes' walk
A scenic marina area hosting shopping, dining, and waterfront activities, great for an evening stroll or meal.
Los Bisquets de Obregon
5 minutes' walk
A casual eatery specializing in Mexican breakfast, known for its homemade bisquets and vibrant atmosphere.
Marisqueria Las Koras
8 minutes' walk
A seafood restaurant with a lively vibe, famous for its fresh ceviche and authentic coastal flavors.
Pizza Casa Jaguar
9 minutes' walk
Offers delicious wood-fired pizzas in a rustic setting, great for a casual meal with friends or family.
Ka'Yok' Planetario de Cancun
20 minutes' walk
A planetarium hosting fascinating astronomical exhibits and shows, perfect for family-friendly outings.
Iglesia de Nuestra Senora del Carmen
20 minutes' walk
An iconic church known for its beautiful architecture, often hosting cultural events and music in the evenings.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 1 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Adhara Hacienda Cancun serves a full breakfast for free.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
4
Number of rooms:
73
Former name
Radisson Hacienda
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Spacious rooms
Excellent breakfast buffet
Clean swimming pool
Friendly staff
Cons
Non-working AC
Guest reviewsbased on 2255 reviews
Victor from Canada
Single
Standard Double Room
4 nights in November 2025
|
Reviewed:February 16, 2026
7/10
Adequate Downtown Stay
good varietybreakfastgreat poolfriendly staffparking lotviewhard bedearly morningnoise
The breakfast offered a good variety of items. The pool was great to relax by. The staff was generally friendly and accommodating to requests.
I was not happy with this. Someone was hammering in a utility room next to my room early in the morning. The bed was too hard.
0 Helpful
Oscar from Germany
Single
Standard Double Room
4 nights in November 2025
|
Reviewed:December 30, 2025
6/10
many optionsdamp smellloud air conditioning
The breakfast had many options.
My room smelled of damp. It seemed to originate from the ceiling, a serious issue. The air conditioning was loud, and I heard traffic noise all night.
0 Helpful
Isaac from Canada
Business traveller
standard double room
3 nights in November 2025
|
Reviewed:December 22, 2025
9/10
convenient business stay
efficient check-inprivate roomrestaurant recommendation
The check-in process was efficient. i received a hotel tour on the way to my room. my room provided a pool view and privacy due to palm trees. That was convenient. the concierge gave me a map and restaurant recommendations when i left to find tacos.
0 Helpful
J. from United Kingdom
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed:December 04, 2025
9/10
comfortable bedsfree parkinggood omelette station
My room offered two comfortable double beds. The parking on the premises was available at no extra cost. Breakfast included various choices, a very good omelette station I liked.
The television in my room was a bit small.
0 Helpful
James from United Kingdom
Family with children
Executive Room
4 nights in August 2025
|
Reviewed:October 18, 2025
7/10
a decent stay
helpful teambreakfast selectionpool refreshmentmicrowave absencefridge absencetiny tv
i stayed for a good while. The staff team was very helpful to me. The breakfast had a large selection of options to choose. The pool provided nice refreshment during the hot weather.
my room did not have a microwave. it also lacked a mini fridge. The tv in the room was tiny.
0 Helpful
Joe from United States
Single
Double Room Two Double Beds
3 nights in August 2025
|
Reviewed:September 05, 2025
7/10
breakfast optionsgreat breakfastrelaxing poolweak aclimited equipmentdim lighting
i stayed in a double room two double beds. breakfast included many options and tasted great. the pool area was relaxing and the bar service was quick.
the ac wasn't great. the gym only had a few pieces of equipment. also, the lighting in the room was a LITTLE dim, I prefer a brighter space.
0 Helpful
Alexander from Germany
Single
Standard Double Room
3 nights in June 2025
|
Reviewed:August 24, 2025
9/10
breakfast buffetlocal feel
The breakfast buffet included many choices. The location felt very local (i quite liked it).
The ac in the lobby was not working (a minor inconvenience).
0 Helpful
FAQs
About Adhara Hacienda Cancun
What is the distance from Adhara Hacienda Cancun to Cancun's city center?
The hotel is located 3 km from the city center.
How far is Adhara Hacienda Cancun from Cancun Government Palace?
The hotel is less than 1 km from Cancun Government Palace.
What dining options are available on-site at Adhara Hacienda Cancun?
The hotel features a restaurant serving Mexican and international cuisine, along with a poolside snack bar.
Is there a shuttle service available at Adhara Hacienda Cancun?
The hotel offers a free shuttle service to the beach for guests.
What amenities can guests find in their rooms at Adhara Hacienda Cancun?
Rooms include air conditioning, a flat-screen TV, a desk, and complimentary Wi-Fi.
Are there any recreational facilities at Adhara Hacienda Cancun?
Guests can enjoy an outdoor swimming pool, a children's playground, and a fitness center.
How far is Adhara Hacienda Cancun from Cancun International Airport?
The hotel is 18 km from Cancun International Airport.
What children's services are available at Adhara Hacienda Cancun?
The hotel offers a children's play area and children's buffet.
What languages do the staff speak at Adhara Hacienda Cancun?
Staff at the hotel speak English and Spanish.
What nearby attractions can guests visit from Adhara Hacienda Cancun?
Nearby attractions include Beto Avila Baseball Stadium, Mercado 23, and the Mayan Museum.
Can guests access business services at Adhara Hacienda Cancun?
The hotel provides a business center equipped for meetings and banquets.
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