What are the check-in and check-out times at Adhara Hacienda Cancun?
Check-in is at 15:00 and check-out is at 13:00.
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Adhara Hacienda Cancun – A Favorite for Families in Cancun
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Key details
About the Hotel
Av. Carlos Nader 1,2,3 Sm 1, Mz 2 Centro, Cancun, 77500,
- Near Puerto Juarez Beach
Great
8.5
8.9
4.2
4.0
3-star downtown Cancun hotel with 19th-century colonial hacienda architecture
Accommodations & Facilities
Adhara Hacienda Cancun offers 174 air-conditioned rooms with balconies overlooking the garden or pool. Guests have access to a fitness center and a 24-hour health club on site. The outdoor swimming pool has a swim-up bar and a dedicated children's pool.
Dining & Breakfast
The on-site restaurant serves American and Mexican cuisine, with vegetarian options and a daily breakfast buffet. Breakfast includes warm dishes, juice, pancakes, cheese, and made-to-order eggs. The poolside snack bar offers food and cocktails until 10 pm.
Location & Transportation
The hotel is located in downtown Cancun, an 18 km drive from Cancún International Airport and a 9-minute walk from the Cancun Bus Station. A free shuttle service takes guests to Mandala public beach, departing at 10:30 am and returning at 4:30 pm. Nearby attractions include Beto Avila Baseball Stadium, Mercado 23, and the Cancun Underwater Museum.
Family & Children
The hotel offers a children's playground and a kids' pool for younger guests. Family rooms are available, and a kid-friendly buffet is served during breakfast. The hotel also provides a free shuttle to the beach for family outings.
Business & Services
Business travelers have access to a business center and meeting or banquet facilities. A 24-hour front desk, luggage storage, and tour desk are available for guest convenience. Safety features include CCTV, smoke alarms, security alarm systems, and key card access throughout the property.
Highlights
Architecture: 19th-century colonial hacienda style in downtown Cancun
Pool: Outdoor pool with swim-up bar and separate children's pool
Breakfast: Daily buffet with made-to-order hot dishes
Shuttle: Free transportation to Mandala public beach
Location: 9-minute walk from Cancun Bus Station
Children: Playground and kids' pool on site
“Located near the ADO bus station in Cancun, this hacienda-style hotel stands out with its colonial architecture and family-run atmosphere. I appreciate the complimentary shuttle to the hotel zone and the extensive breakfast buffet, though some may find the AC and vegetarian options needing improvement. Overall, it's a quaint and well-managed option for those seeking a local experience.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Executive Room2 persons20 sq. feet1 Double bedAir conditioningBalconyroom details
- Standard Double Room2 persons20 sq. feet1 King-size bedAir conditioningBalconyroom details
- Double Room Two Double Beds2 persons20 sq. feet2 Double bedsAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Children's pool
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Public Bath
- Shallow end
Room features
- Air conditioning
- Sitting area
- Patio
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
At Adhara Hacienda Cancun, guests can indulge in a delightful array of dining experiences that blend international flavors with local charm. From family-friendly settings to relaxed poolside snacks, each venue invites travelers to savor authentic dishes in a welcoming atmosphere.
Adhara Hacienda Cancun Location
Av. Carlos Nader 1,2,3 Sm 1, Mz 2 Centro, Cancun, 77500,
Explore Cancun
Experience Cancun's Vibrant Scene
Las Palapas
11 minutes' walk
A lively park featuring handicraft markets and local food stalls, ideal for experiencing authentic Mexican culture.
Mercado 28
25 minutes' walk
This bustling market offers local crafts, souvenirs, and delicious street food, perfect for an afternoon wander.
Cristo Rey Church
12 minutes' walk
A beautiful church known for its vibrant architecture and peaceful atmosphere, ideal for a quiet moment of reflection.
Puerto Cancun
15 minutes' walk
A scenic marina area hosting shopping, dining, and waterfront activities, great for an evening stroll or meal.
El Eden Ecological Reserve
10 minutes' drive
An outdoor adventure destination with hiking trails and vibrant wildlife, catering to nature lovers and adventure seekers.
Playa Coral Cancun
10 minutes' drive
A serene beach ideal for relaxation, swimming, and sunbathing, perfect for guests seeking a laid-back experience.
Los Bisquets de Obregon
5 minutes' walk
A casual eatery specializing in Mexican breakfast, known for its homemade bisquets and vibrant atmosphere.
Marisqueria Las Koras
8 minutes' walk
A seafood restaurant with a lively vibe, famous for its fresh ceviche and authentic coastal flavors.
Pizza Casa Jaguar
9 minutes' walk
Offers delicious wood-fired pizzas in a rustic setting, great for a casual meal with friends or family.
Ka'Yok' Planetario de Cancun
20 minutes' walk
A planetarium hosting fascinating astronomical exhibits and shows, perfect for family-friendly outings.
Iglesia de Nuestra Senora del Carmen
20 minutes' walk
An iconic church known for its beautiful architecture, often hosting cultural events and music in the evenings.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 1 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Adhara Hacienda Cancun serves a full breakfast for free.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
4
Number of rooms:
73
Former name
Radisson Hacienda
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Spacious rooms
Excellent breakfast buffet
Clean swimming pool
Friendly staff
Cons
Non-working AC
Guest reviewsbased on 2250 reviews
Victor from Canada
Single
Standard Double Room
4 nights in November 2025
|
Reviewed: February 16, 2026
7/10
Adequate Downtown Stay
good variety breakfast great pool friendly staff parking lot view hard bed early morning noise
The breakfast offered a good variety of items. The pool was great to relax by. The staff was generally friendly and accommodating to requests.
I was not happy with this. Someone was hammering in a utility room next to my room early in the morning. The bed was too hard.
0 Helpful
Oscar from Germany
Single
Standard Double Room
4 nights in November 2025
|
Reviewed: December 30, 2025
6/10
damp smell loud air conditioning
The breakfast had many options.
My room smelled of damp. It seemed to originate from the ceiling, a serious issue. The air conditioning was loud, and I heard traffic noise all night.
0 Helpful
Isaac from Canada
Business traveller
standard double room
3 nights in November 2025
|
Reviewed: December 22, 2025
9/10
convenient business stay
efficient check-in private room restaurant recommendation
The check-in process was efficient. i received a hotel tour on the way to my room. my room provided a pool view and privacy due to palm trees. That was convenient. the concierge gave me a map and restaurant recommendations when i left to find tacos.
0 Helpful
J. from United Kingdom
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed: December 04, 2025
9/10
comfortable beds free parking good omelette station
My room offered two comfortable double beds. The parking on the premises was available at no extra cost. Breakfast included various choices, a very good omelette station I liked.
The television in my room was a bit small.
0 Helpful
James from United Kingdom
Family with children
Executive Room
4 nights in August 2025
|
Reviewed: October 18, 2025
7/10
a decent stay
helpful team breakfast selection pool refreshment microwave absence fridge absence tiny tv
i stayed for a good while. The staff team was very helpful to me. The breakfast had a large selection of options to choose. The pool provided nice refreshment during the hot weather.
my room did not have a microwave. it also lacked a mini fridge. The tv in the room was tiny.
0 Helpful
Joe from United States
Single
Double Room Two Double Beds
3 nights in August 2025
|
Reviewed: September 05, 2025
7/10
breakfast options great breakfast relaxing pool weak ac limited equipment dim lighting
i stayed in a double room two double beds. breakfast included many options and tasted great. the pool area was relaxing and the bar service was quick.
the ac wasn't great. the gym only had a few pieces of equipment. also, the lighting in the room was a LITTLE dim, I prefer a brighter space.
0 Helpful
Alexander from Germany
Single
Standard Double Room
3 nights in June 2025
|
Reviewed: August 24, 2025
9/10
breakfast buffet local feel
The breakfast buffet included many choices. The location felt very local (i quite liked it).
The ac in the lobby was not working (a minor inconvenience).
0 Helpful
Show more reviews
FAQs
About Adhara Hacienda Cancun
What is the distance from Adhara Hacienda Cancun to Cancun's city center?
The hotel is located 3 km from the city center.
How far is Adhara Hacienda Cancun from Cancun Government Palace?
The hotel is less than 1 km from Cancun Government Palace.
What dining options are available on-site at Adhara Hacienda Cancun?
The hotel features a restaurant serving Mexican and international cuisine, along with a poolside snack bar.
Is there a shuttle service available at Adhara Hacienda Cancun?
The hotel offers a free shuttle service to the beach for guests.
What amenities can guests find in their rooms at Adhara Hacienda Cancun?
Rooms include air conditioning, a flat-screen TV, a desk, and complimentary Wi-Fi.
Are there any recreational facilities at Adhara Hacienda Cancun?
Guests can enjoy an outdoor swimming pool, a children's playground, and a fitness center.
How far is Adhara Hacienda Cancun from Cancun International Airport?
The hotel is 18 km from Cancun International Airport.
What children's services are available at Adhara Hacienda Cancun?
The hotel offers a children's play area and children's buffet.
What languages do the staff speak at Adhara Hacienda Cancun?
Staff at the hotel speak English and Spanish.
What nearby attractions can guests visit from Adhara Hacienda Cancun?
Nearby attractions include Beto Avila Baseball Stadium, Mercado 23, and the Mayan Museum.
Can guests access business services at Adhara Hacienda Cancun?
The hotel provides a business center equipped for meetings and banquets.
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