Key details

About the Hotel

Av. Carlos Nader 1,2,3 Sm 1, Mz 2 Centro, Cancun, 77500

Near Puerto Juarez Beach

Great

8.6

8.9

/10

4.2

4.0

Loved by Adhara Hacienda Cancun guests

Spacious rooms

Excellent breakfast

Swimming pool

Attentive staff

Good location

"The property has a beautiful swimming pool in the middle and artistic architecture."

Kratu from India

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"Best thing by far was their amazing breakfast buffet."

ChrigiZH from Switzerland

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"There is a free shuttle to Mandela beach club which is in the middle of hotel zone."

jaime daniel

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3-star downtown Cancun hotel with 19th-century colonial hacienda architecture

Accommodations & Facilities

Adhara Hacienda Cancun offers 174 air-conditioned rooms with balconies overlooking the garden or pool. Guests have access to a fitness center and a 24-hour health club on site. The outdoor swimming pool has a swim-up bar and a dedicated children's pool.

Dining & Breakfast

The on-site restaurant serves American and Mexican cuisine, with vegetarian options and a daily breakfast buffet. Breakfast includes warm dishes, juice, pancakes, cheese, and made-to-order eggs. The poolside snack bar offers food and cocktails until 10 pm.

Location & Transportation

The hotel is located in downtown Cancun, an 18 km drive from Cancún International Airport and a 9-minute walk from the Cancun Bus Station. A free shuttle service takes guests to Mandala public beach, departing at 10:30 am and returning at 4:30 pm. Nearby attractions include Beto Avila Baseball Stadium, Mercado 23, and the Cancun Underwater Museum.

Family & Children

The hotel offers a children's playground and a kids' pool for younger guests. Family rooms are available, and a kid-friendly buffet is served during breakfast. The hotel also provides a free shuttle to the beach for family outings.

Business & Services

Business travelers have access to a business center and meeting or banquet facilities. A 24-hour front desk, luggage storage, and tour desk are available for guest convenience. Safety features include CCTV, smoke alarms, security alarm systems, and key card access throughout the property.

Highlights

Architecture: 19th-century colonial hacienda style in downtown Cancun

Pool: Outdoor pool with swim-up bar and separate children's pool

Breakfast: Daily buffet with made-to-order hot dishes

Shuttle: Free transportation to Mandala public beach

Location: 9-minute walk from Cancun Bus Station

Children: Playground and kids' pool on site

“Located near the ADO bus station in Cancun, this hacienda-style hotel stands out with its colonial architecture and family-run atmosphere. I appreciate the complimentary shuttle to the hotel zone and the extensive breakfast buffet, though some may find the AC and vegetarian options needing improvement. Overall, it's a quaint and well-managed option for those seeking a local experience.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.4/10Review score

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Highlights from guests

DiningBreakfast Bonanza

The breakfast buffet included American, Mexican, and Latin American options. Fresh tacos and quesadillas were prepared on the spot.

Chloe from Canada

Review on

Guest ParkingEasy Parking

Parking was easy and felt very safe. It's a great perk for a downtown location.

Hans from Netherlands

Review on

Room FeaturesFunctional Comfort

The room was simple, big, and well equipped. I especially appreciated the safe and the hairdryer.

Mika from Finland

Review on

Spa & LeisureRefreshing Pool

The inner pool area was beautiful and the pool was big enough for swimming. A great way to cool off.

Rajesh from India

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Executive Room
2 persons
220 sq. feet
1 Double bed
Air conditioning
Balcony
room details
Standard Double Room
2 persons
220 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Double Room Two Double Beds
2 persons
220 sq. feet
2 Double beds
Air conditioning
Balcony
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.6/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Children's pool
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Public Bath
Shallow end

Room features

Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Adhara Hacienda Cancun, guests can indulge in a delightful array of dining experiences that blend international flavors with local charm. From family-friendly settings to relaxed poolside snacks, each venue invites travelers to savor authentic dishes in a welcoming atmosphere.

Adhara Grill

American

Ambiance

Family-friendly, casual dining atmosphere perfect for any meal of the day.

Key Offerings

Highlights include vegetarian options and hearty American classics served at any time from dawn until dusk. It's a great spot for brunch gatherings or family dinners.

Reservation

07:00 - 23:00, daily

El Alhena

Mexican and international specialties

Ambiance

Comfortable restaurant with a lively bar/lounge setting, ideal for unwinding after a day of exploration.

Key Offerings

Guests can enjoy a variety of Mexican and international dishes, complemented by a well-stocked bar for those looking to sip something refreshing.

Reservation

Hours vary

Adhara Hacienda Cancun Location

Av. Carlos Nader 1,2,3 Sm 1, Mz 2 Centro, Cancun, 77500

Map view

City landmarks

Market

Mercado 28

1.2 mi

Square

Las Palapas

2800 ft

Landmark

Palapas, Cancun

1.1 mi

Church

Cristo Rey Church

3100 ft

Airport

Ka'Yok' Planetario de Cancun

1.0 mi

Mall

Gran Puerto Cancun

1.5 mi

Store

Superama Bonampak

3500 ft

Landmark

Palacio Municipal

2600 ft

Landmark

Luum Pakul

2400 ft

Landmark

Arte Garden

2500 ft

Night club

Vintage House Cancun

2700 ft

Landmark

El Toh

2800 ft

Golf Course

Puerto Cancun

4400 ft

Landmark

Casa de Cultura Cancun

5200 ft

Night club

ANTIQUE Puerto Cancun

3600 ft

Church

La Puerta del Cielo

3600 ft

Nearby

Avenida Tulum

Tulum Avenue

1300 ft

Restaurants

Los Bisquets de Obregon

1200 ft

Nader Avenue 9

La Parrilla Downtown

4100 ft

Avenida Yaxchilan 51 Sm 22

Marisqueria Las Koras

2100 ft

Road Tulum - Cancun 21 Alfredo V. Bonfil

Pizza Casa Jaguar

2200 ft

Avenida Bonampak Corner with Calle 28 oriente

Onigiri Casa Poke

1800 ft

Av. Carlos Nader 46 Supermanzana 2A

El Camarote

2000 ft

SM 2A Mza 3 Lotes 15 y 16 Ave. Uxmal No. 26 Dentro Del Hotel Plaza Kokai

La Fonda del Zancudo

2500 ft

Avenida Uxmal

El Tigre y El Toro

2100 ft

Avenida Nader Esquina Rubia Lote 8

El Pescado Ciego

2200 ft

Av. Nader esquina con Rubia En frente a Banjercito

Casa Sativa

2200 ft

Avenida Carlos J. Nader 58 Esquina Rubia

Explore Cancun

Experience Cancun's Vibrant Scene

Las Palapas

11 minutes' walk

A lively park featuring handicraft markets and local food stalls, ideal for experiencing authentic Mexican culture.

Mercado 28

25 minutes' walk

This bustling market offers local crafts, souvenirs, and delicious street food, perfect for an afternoon wander.

Cristo Rey Church

12 minutes' walk

A beautiful church known for its vibrant architecture and peaceful atmosphere, ideal for a quiet moment of reflection.

Puerto Cancun

15 minutes' walk

A scenic marina area hosting shopping, dining, and waterfront activities, great for an evening stroll or meal.

El Eden Ecological Reserve

10 minutes' drive

An outdoor adventure destination with hiking trails and vibrant wildlife, catering to nature lovers and adventure seekers.

Playa Coral Cancun

10 minutes' drive

A serene beach ideal for relaxation, swimming, and sunbathing, perfect for guests seeking a laid-back experience.

Los Bisquets de Obregon

5 minutes' walk

A casual eatery specializing in Mexican breakfast, known for its homemade bisquets and vibrant atmosphere.

Marisqueria Las Koras

8 minutes' walk

A seafood restaurant with a lively vibe, famous for its fresh ceviche and authentic coastal flavors.

Pizza Casa Jaguar

9 minutes' walk

Offers delicious wood-fired pizzas in a rustic setting, great for a casual meal with friends or family.

Ka'Yok' Planetario de Cancun

20 minutes' walk

A planetarium hosting fascinating astronomical exhibits and shows, perfect for family-friendly outings.

Iglesia de Nuestra Senora del Carmen

20 minutes' walk

An iconic church known for its beautiful architecture, often hosting cultural events and music in the evenings.

Tips on navigating the city

City Centre
Cancun 32 min · 1.6 mi
Airports
Isla Mujeres (ISJ) 24 min · 9.8 mi
Cancun (CUN) 28 min · 11.6 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 1 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of USD 11.0 per person.

Pets

Pets are not allowed.

Year renovated:

2012

Number of floors:

Number of rooms:

Former name

Radisson Hacienda

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

Adhara Hacienda Cancun is generally considered a great value, especially given its included buffet breakfast, which offers a fantastic variety daily from 7 AM to 10 AM. Guests frequently enjoy the spacious rooms and the cool pool area, complete with a swim-up bar. The hotel's location is convenient, with the ADO bus station a short walk away and a free shuttle service to the beach available; however, some guests have noted the absence of a refrigerator in the room.

Review score

Based on 6 verified reviews

8.0 /10

Great

100%

Recommend

Free Wi-Fi

9.1/10

Cleanliness

8.9/10

Location

8.4/10

Facilities

8.6/10

Pros

Spacious rooms

Excellent breakfast buffet

Clean swimming pool

Friendly staff

Cons

Non-working AC

based on 998 reviews

4/5

Victor from Canada

Single

Standard Double Room

4 nights in November 2025

Reviewed: February 16, 2026

7/10

Adequate Downtown Stay

good variety breakfast great pool friendly staff parking lot view hard bed early morning noise

The breakfast offered a good variety of items. The pool was great to relax by. The staff was generally friendly and accommodating to requests.

I was not happy with this. Someone was hammering in a utility room next to my room early in the morning. The bed was too hard.

0 Helpful

Isaac from Canada

Business traveller

standard double room

3 nights in November 2025

Reviewed: December 22, 2025

9/10

convenient business stay

efficient check-in private room restaurant recommendation

The check-in process was efficient. i received a hotel tour on the way to my room. my room provided a pool view and privacy due to palm trees. That was convenient. the concierge gave me a map and restaurant recommendations when i left to find tacos.

0 Helpful

J. from United Kingdom

Business traveller

Standard Double Room

3 nights in November 2025

Reviewed: December 04, 2025

9/10

comfortable beds free parking good omelette station

My room offered two comfortable double beds. The parking on the premises was available at no extra cost. Breakfast included various choices, a very good omelette station I liked.

The television in my room was a bit small.

0 Helpful

James from United Kingdom

Family with children

Executive Room

4 nights in August 2026

Reviewed: October 18, 2025

7/10

a decent stay

helpful team breakfast selection pool refreshment microwave absence fridge absence tiny tv

i stayed for a good while. The staff team was very helpful to me. The breakfast had a large selection of options to choose. The pool provided nice refreshment during the hot weather.

my room did not have a microwave. it also lacked a mini fridge. The tv in the room was tiny.

0 Helpful

Joe from United States

Single

Double Room Two Double Beds

3 nights in August 2026

Reviewed: September 05, 2025

7/10

breakfast options great breakfast relaxing pool weak ac limited equipment dim lighting

i stayed in a double room two double beds. breakfast included many options and tasted great. the pool area was relaxing and the bar service was quick.

the ac wasn't great. the gym only had a few pieces of equipment. also, the lighting in the room was a LITTLE dim, I prefer a brighter space.

0 Helpful

Alexander from Germany

Single

Standard Double Room

3 nights in June 2026

Reviewed: August 24, 2025

9/10

breakfast buffet local feel

The breakfast buffet included many choices. The location felt very local (i quite liked it).

The ac in the lobby was not working (a minor inconvenience).

0 Helpful